Shipping Policy
Shipping within United States
Our goal is to get you your products as quickly and accurately as possible. Most orders placed before 3:00 PM EST are leaving the warehouse on the same business day.
Some of our products are built to order. Please see the item description for details.
Shipping options:
- FedEx Express Saver: Provides delivery in 3 business days by 7PM
- FedEx 2 day: Provides delivery in 2 business days by 8PM
- FedEx Std. Overnight: Provides delivery next business day by 8PM
- FedEx Priority Overnight: Provides delivery next business day by 12PM
Shipping Rates
FREE SHIPPING ON ALL ORDERS OVER $99
All orders over $99 ship for free FedEx Ground. Orders under $99 ship at a flat rate of $10.95. NOTE: Does not include shipments to Alaska and Hawaii.
Shipment Tracking
Once an order is shipped you will be emailed an invoice along with a tracking number. You can type in that tracking # at UPS.com or FEDEX.com and it will give you an exact delivery date.
Backorders
Backorders are not common, but happen from time to time. If we do not have all items ordered in stock, we will contact you via email or phone to let you know a backorder will be necessary. We will not backorder any items without your OK. You are not charged additional shipping fee's for backordered items.
Order inspection/damaged shipments
You are responsible for inspecting your order when it arrives to make sure you received all ordered items in good condition. Any order issues must be reported within 7 business days of product delivery. If your order is damaged in transit let us know asap at (866) 259-8901 and we'll make sure you get new product.
Order Confirmations
After you place an order and items have shipped you will receive an email with a invoice and tracking #. Save this for your records.
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